QAQI Part2QA/QI Part 2: Developing Successful Action Plans
Quality in LTC Training Series
(1.5 hours) - Approvals: NAB (NHA/RCAL); MD OHCQ 20 Hour; MI AFC; PA DPW

Single User Price:$25.00
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Product Detailed Description
Audience: Owners and operators of assisted living / residential care facilities;

  • NAB Approved – 1132013-1.50-10691-dl
  • Maryland– Approved by OHCQ toward manager 20 hour manager package. Click here for details on specific requirements.
  • All other states – Check your licensing regulations for your specific requirements. In most states, our courses satisfy administrator/staff continuing education requirements.

Introduction: We all strive for quality. But have you ever thought about how to define quality? What does quality mean: to you, to regulators, to residents, to resident family members, to staff?

The purpose of this program is to provide you with the knowledge, skills, and tools you need to develop effective action plans. Action plans are a critical component of a successful and dynamic Quality Assurance / Quality Improvement Program.
Objectives: At the end of this course, you will be able to:
  • Describe the steps to developing a successful QA/QI program;
  • Identify the benefits of having a proactive program;
  • Identify how to develop and prioritize quality initiatives;
  • Identify how to develop action plans;
  • Identify strategies for successfully implementing action plans;
  • Identify techniques and strategies for monitoring the effectiveness of action plans; and
  • Sustaining the changes.

Course Topics: In this program, you will learn about:
  • QA/QI Overview
  • Designing an Action Plan
  • Implementing an Action Plan
  • Sustaining Change

Course Authors: This course was written by Susan S. Harrington, MS, with contributions from Claire C. Cole, MA, and Mary Chiles, Chiles Healthcare Consulting. The curriculum was reviewed by Margaret Rowe, PharmD and Bettie Farrar.

NAB Approval Information: This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.5 clock hours.

The Long-Term Care Learning Center is a Certified Sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB) and has approved this program for the number of clock hours listed under their sponsor agreement with NAB/NCERS. State licensure boards, however, have final authority on the acceptance of individual courses.

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