Audience: Owners and operators of assisted living / residential care facilities;
Approvals/Accreditation: - NAB Approved – 1.50 clock hours
- Maryland– Approved by OHCQ toward manager 20 hour manager package. Click here for details on specific requirements.
- All other states – Check your licensing regulations for your specific requirements. In most states, our courses satisfy administrator/staff continuing education requirements.
Introduction: We all strive for quality. But have you ever thought about how to define quality? What does quality mean: to you, to regulators, to residents, to resident family members, to staff?
The purpose of this program is to provide you with the knowledge, skills, and tools you need to develop or improve your quality assurance/quality improvement or (QA/QI) program.
Objectives: At the end of this course, you will be able to: - Define important terminology related to quality;
- Identify expectations of quality from various perspectives including those of residents, staff, and surveyors;
- Describe the history of QA/QI in the long-term care industry;
- List organizations and websites that are helpful as QA/QI resources;
- Identify the benefits of having a proactive program;
- Describe the steps to developing a successful QA/QI program; and
- Identify barriers that impede development and/or maintenance of a successful program
Course Topics: In this program, you will learn about: - Defining Quality
- QA/QI Overview
- History of Quality in Long-Term Care
- Developing a QA/QI Program
Course Authors: This course was written by Susan S. Harrington, MS and Claire C. Cole, MA with contributions from Mary Chiles, Chiles Healthcare Consulting. The curriculum was reviewed by Margaret Rowe, PharmD and Bettie Farrar.
NAB Approval Information: This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.5 clock hours.
The Long-Term Care Learning Center is a Certified Sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB) and has approved this program for the number of clock hours listed under their sponsor agreement with NAB/NCERS. State licensure boards, however, have final authority on the acceptance of individual courses. |
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